1. Introduction

At Desvall (the “Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and/or make a purchase

2. Information We Collect

2.1 Personal Data

• Contact Details: Name, email address, phone number, shipping and billing address.
• Account Information: Username, password, and purchase history if you create an account on our website.
• Payment Information: Credit card or other payment details (processed by third-party payment processors—we do not store full card details).

2.2 Automatically Collected Data

• Usage Data: Pages visited, time spent on pages, referral URLs, and your IP address.
• Cookies and Tracking Technologies: We use cookies and similar technologies to personalize your experience and to collect statistical data about our website usage.

3. How We Use Your Information

We may use the data we collect for the following purposes:

1. Fulfillment of Orders: To process payments, arrange shipping, and provide order confirmations.
2. Customer Support: To address inquiries, handle returns or complaints, and improve user experience.
3. Marketing Communications: To send promotional emails, newsletters, or special offers—but only if you’ve opted in.
4. Analytics and Performance: To monitor, analyze, and improve the website’s functionality, usability, and security.

4. Disclosure of Your Information

We may share your information under these circumstances:

• Service Providers: Trusted third parties who help operate our business (e.g., payment processors, shipping carriers, marketing partners).
• Legal Requirements: If required to comply with applicable laws, regulations, or respond to valid legal requests (e.g., subpoenas or court orders).
• Business Transactions: In the event of a merger, acquisition, or asset sale, we may transfer your information as part of that transaction.

We will never sell your personal data to unauthorized third parties.

5. Cookies and Other Tracking Technologies

Cookies are small text files placed on your device to help us enhance your experience. They enable core site functionality and help us gather analytics data.

• Types of Cookies:
  • Essential Cookies: Required for the website to function (e.g., shopping cart).
  • Performance/Analytics Cookies: Track user interaction for improvements.
  • Targeting/Advertising Cookies (if applicable): Used for personalized ads.

You can choose to decline cookies via your browser settings. However, doing so may affect the site’s functionality.

6. International Data Transfers

If you access our services from outside the European Economic Area (EEA), note that your data may be transferred to servers or third parties in other countries that may have different data protection laws. We take reasonable measures (e.g., Standard Contractual Clauses) to ensure a similar level of data protection where possible.

7. Data Retention

We only retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax or legal obligations). Once the data is no longer needed, we securely delete or anonymize it.

8. Security Measures

We implement industry-standard security measures such as SSL/TLS encryption, secure hosting, and access controls to safeguard your personal data. However, no system is 100% secure, and we cannot guarantee absolute data security.

9. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data.
• Rectify: Ask us to correct any inaccurate data.
• Erase: Request deletion of your personal data if no longer needed.
• Restrict: Limit how we process your data in certain situations.
• Object: Opt out of certain processing, like direct marketing.
• Data Portability: Obtain a copy of your data in a structured, machine-readable format.

To exercise these rights, please Contact Us.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have unintentionally collected data from a minor, please contact us so we can delete the information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we do, we will revise the “Last Updated” date at the top. Your continued use of our website after any modifications indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or you wish to exercise your rights, please contact us at:

Desvall
[email protected]
Stockholm, Sweden, 11429
+46 70 667 62 11

Last Updated: 10.02.2025