We appreciate your interest in Desvall. Whether you’re looking to commission a custom hookah design, inquire about our current models, or need assistance with an existing order, our dedicated team is here to help.

General Inquiries

Email: info@chsgmbh.de
Our Customer Service representatives are available Monday to Friday, 9:00–17:00 (CET).

Order & Shipping Assistance

For questions about production timelines, shipping updates, or payment details, email us or give us a call. We strive to respond to all inquiries within 24–48 hours.

Custom Creations

Interested in a bespoke Desvall hookah?

  • Share your vision, design preferences, and any special requests.
  • Our artisans will collaborate with you to craft a one-of-a-kind piece.
    For more details on custom orders and lead times, contact our design team at info@desvall.eu.

Feedback & Collaboration

We value your feedback. Let us know your experience with our products or any ideas for collaboration—media inquiries, design partnerships, or event sponsorships are always welcome. Reach us at info@desvall.eu.

We look forward to hearing from you and helping you experience the art of hookah in its most luxurious form.